On Point

Training for Transition with Mark McLaughlin Class of '88, Chairman of the Board at Qualcomm and Vice Chairman of the Board at Palo Alto Networks


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This episode features an interview with Mark McLaughlin class of '88, Chairman of the Board at Qualcomm and Vice Chairman of the Board at Palo Alto Networks, a global cybersecurity leader working to shape the cloud-centric future with technology that is aimed at transforming the way people and organizations operate.

Mark also served as President and CEO of Palo Alto Networks from August 2011 to June 2018. Prior, he was President and CEO of Verisign, after holding other numerous positions with the company. Before that, he was the Vice President of Sales and Business Development for Signio, Vice President of Business Development for Gemplus, served as General Counsel of the Caere Corporation, and practiced law as an attorney with Cooley Godward and Kronish LLP.

For nearly a decade, Mark has served as a member of the National Security Telecommunications Advisory Committee (NSTAC), a body that for more than 30 years has brought industry chief executives together to provide counsel on national security policy and technical issues to the U.S. President and national security leadership. He received his J.D. from Seattle University School of Law and his B.S. degree from the United States Military Academy at West Point. He served as an attack helicopter pilot in the U.S. Army and earned his Airborne Wings.

In this episode of On Point, Mark talks about his non-linear career path that started after being medically discharged from the military because of a helicopter accident. He explains his paradigm for assessing work opportunities, advice for military veterans as they transition into civilian business, and how he has balanced his career and family life. Mark emphasizes how veterans can translate their unique skill sets and experiences into jobs and leadership opportunities, the importance of networking with fellow alumni, and how they need to look out for and promote themselves to prosper outside of the army.   

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"My big message now to folks who are transitioning out is don't lock yourself into a life plan, something like that where you feel like you're off course, or you're failing if things don't work out exactly like you thought they were gonna work out. Do a ton of networking, super important. That's actually how stuff works in life. That's actually how opportunities present themselves. You have to work really hard to get the opportunities and executing the opportunities, you do a lot of networking that way. And, don't be discouraged if you feel you're on a non linear path to something. Many times in my life most of the best things that happened to me weren't planned; something happened, something presented itself, somebody took a chance on me, and then I went in that direction and it worked out." - Mark McLaughlin

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Episode Timestamps

02:00 AAR - After Action Review Segment

02:15 Decision to Attend West Point

02:55 Experience at West Point

03:55 Starting the Crew Team at West Point

05:50 Difficulties in First Year

07:45 Experience Flying Cobra Attack Helicopters

09:50 Abrupt end to Military Service and Making a Career After the Army

14:30 Career After the Military

26:15 Mentors and Advice from Others

28:00 Time at Palo Alto Networks

35:00 Working with Different Types of Investment Firms and Boards

37:15 SOP - Standard Operating Procedure / Daily Routines and Advice

45:45 Giving Back - Advice for Transitioning Veterans

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Links

Mark’s LinkedIn

Marks Twitter

Tim Hsia LinkedIn

Lance Dietz LinkedIn

West Point Association of Graduates

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