The Manager Lab

Training Pays Twice: Improving Performance and Retention


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Welcome to the Manager Lab, where we explore how leaders can unlock talent. This episode explains why training is not just a cost but a strategic investment that improves performance and increases retention.

We cover the research-backed idea that training signals belief in employees and how managers are critical to turning training into applied behavior and lasting change.

Listen for five practical actions managers can use immediately: set context, debrief, model learning, create practice space, and recognize growth—so training delivers both performance and commitment.

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The Manager LabBy Dr. J. Gregory Gillum, CPCC