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Do you train your front line staff on the job? Do you know how your customers or clients perceive this?
This week Kim and Fulyana look at some recent experiences from both a customer and manager viewpoint.
Have you changed the way you train your staff in these days of remote working?
By Mentors to Executives Worldwide5
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Do you train your front line staff on the job? Do you know how your customers or clients perceive this?
This week Kim and Fulyana look at some recent experiences from both a customer and manager viewpoint.
Have you changed the way you train your staff in these days of remote working?