Kasem talks about the issues he faces in his job, and how good communication and listening skills are essential.

Transcript -- A youth worker's experience

How does music help to engage disaffected or disadvantaged young people? How can taking to the streets help build rapport with the youth community? This album is packed with positive examples of youths who've turned their lives around with the help of youth workers. At Madcap Arts they build self-esteem through making music, and The Factory street project meets young people on their own ground and offers a chance for personal growth through exciting activities and teamwork. The tracks offer views from all perspectives, and the audio commentaries provide a clear overview, exploring what makes projects work successfully. The material on this album forms part of The Open University course E131 Introduction to working with young people.

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Transcript -- A youth worker's experience

Transcript -- A youth worker's experience