On this special episode of the Futurum Tech Webcast – Interview Series I am joined by Hans Kroes, Global VP and Head of the Industry Business unit for Professional Services at SAP and Ross Dawson, Keynote Speaker, Strategy Advisor, Bestselling Author, and Entrepreneur. This is the first episode in a new series — done in partnership with SAP — where I will be speaking with advisors and executives across several different industries on the state of their industry and what we can expect in the future

In our conversation we discussed the following:

• How the professional Services Industry has changed in recent years
• A deep dive into how knowledge-based services are changing the industry
• A look into how virtual firms and the shift to hybrid work are disrupting the industry
• The monetization trends that are driving changes
• Ways professional services firms can nurture talent more effectively
• An exploration of the impact platforms will have on the industry

The professional services industry, like many other industries, had to rapidly accelerate digital transformation last year. My conversation with Hans explores how these changes are playing out across different areas in the industry and how technology can help. It’s definitely one you don’t want to miss.

If you’d like to learn more about the industry, be sure to check out our research brief Driving Everything as a Service in Professional Services.