GVGL Brand Talks

Transforming Brand Promises From Marketing Statements Into Authentic Customer Experiences


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Get ready for another episode of GVGL Brand Talks podcast by Ebru Tuygun. This time, Ebru welcomes Sevgi Gür, Chief Marketing Officer at Property Finder, to explore how brands can turn promises into authentic customer experiences. Drawing on her career at Property Finder, Sevgi shares insights into their "Open Doors" campaign, the power of impactful storytelling, and aligning brand promises with customer needs.


Ebru and Sevgi also discuss:

  • Transforming brand promises into impactful experiences.

  • The role of employee engagement in delivering brand value.

  • Adapting brand promises to stay relevant while maintaining core values.

  • Sevgi’s personal views on building a brand promise.

  • Don't miss this conversation filled with practical advice and inspiration! Tune in now to learn how to bring your brand promise to life.




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    - LinkedIn: https://www.linkedin.com/company/gvgl-marketing-management/ 

    - TikTok: https://www.tiktok.com/@gvgl.marketing/



    Timestamps: 

    00:00- Introduction

    00:52- Who is Sevgi Gur

    01:36- About today’s session

    02:54 - How can companies ensure that brand promise is not just a marketing statement, but a lived experience for customers?

    09:56-  Is brand promise a living term or is it like a firm stone for companies and they shouldn't be changing? 

    12:45 - The role of employees in the brand promise

    15:54 - Improvisation, Playing with Positivity Cards

    18:58- If you were a brand which brand would you be

    21:00- What brand would you create and what would be your brand promise

    22:35 - Your type of good vibe, and definition of good life

    24:16 - Wrap up, Summary of Key messages


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    GVGL Brand TalksBy Ebru Tuygun