n this episode, Liam Palmer interviews Sarah Kelsey from Careline Live, discussing the challenges faced by care providers and how Careline Live addresses these issues. They explore real-life success stories, feedback from carers, common myths about care technology, and the challenges of adopting new tech. The conversation also delves into implementation strategies, comparing phased and big bang approaches, and concludes with an elevator pitch for Careline Live. Takeaways The biggest challenge for care providers is time management. Smaller providers often rely on manual systems, leading to inefficiencies. Careline Live offers a single integrated platform for better management. Real-life examples show significant improvements in stress levels and efficiency. Carers feel more focused and assured with updated information. Common myths include the belief that tech is only for larger providers. Transitioning to new tech can be daunting but manageable with support. Phased implementation allows for learning and adjustment. The Big Bang approach can lead to immediate access but comes with risks. Customer support is crucial for successful tech adoption.