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Transforming Hardware Stores: How Nation's Best Creates Retail Magic with Chris Miller
Chris Miller of Nation's Best shares how the company has grown from zero to 64 stores across 18 states by immediately investing in store renovations that transform mom-and-pop hardware stores into professional retail environments. Their strategy centers on honoring retail legacies while modernizing operations through strategic investments, technology integration, and talent development.
• Started Nation's Best in 2019 to solve succession planning challenges for hardware retailers
• Grown to 64 locations across 18 states with more acquisitions planned
• Invests heavily in store renovations to create professional shopping environments that attract high-end customers
• Previous owners typically stay with the business post-acquisition to maintain community relationships
• Focuses on attracting younger talent through career pathing, training platforms, and technology integration
• Implementing AI for targeted marketing, electronic pricing, and blueprint takeoffs
• Acquisition sweet spot is hardware stores doing $3M in sales and lumberyards/home centers doing $10-20M
• Created unique customer experiences like the "new customer goodie bag" at Halls Hardware
Our growth is boundless because there will always be thousands of locations facing succession challenges, and we can continue honoring these legacies for a long, long time.
👉 Subscribe to Built to Win
Real talk, strategies, and tools from Stefanie.
👉 Book a Strategy Call
Ready to grow your brand or business? Let’s talk.
Connect with Stefanie Couch & Grit Blueprint
Grit Website: GritBlueprint.com
YouTube: Stefanie Couch
Instagram: @StefanieCouchOfficial
LinkedIn: Stefanie Couch
Stefanie’s Website: StefanieCouch.com
👉 About Stefanie Couch & Grit Blueprint
I'm Stefanie Couch, the founder of Grit Blueprint. I grew up in a third-generation building supply business. I've worked inside dealers, distributors, and manufacturers. I built Grit Blueprint to solve problems I saw in our industry.
Grit Blueprint is a visibility, media, and growth partner for manufacturers, distributors, dealers, service providers, and leaders in the building industry.
We help you get seen, build trust, and become unmistakable.
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By Grit BlueprintChris Miller of Nation's Best shares how the company has grown from zero to 64 stores across 18 states by immediately investing in store renovations that transform mom-and-pop hardware stores into professional retail environments. Their strategy centers on honoring retail legacies while modernizing operations through strategic investments, technology integration, and talent development.
• Started Nation's Best in 2019 to solve succession planning challenges for hardware retailers
• Grown to 64 locations across 18 states with more acquisitions planned
• Invests heavily in store renovations to create professional shopping environments that attract high-end customers
• Previous owners typically stay with the business post-acquisition to maintain community relationships
• Focuses on attracting younger talent through career pathing, training platforms, and technology integration
• Implementing AI for targeted marketing, electronic pricing, and blueprint takeoffs
• Acquisition sweet spot is hardware stores doing $3M in sales and lumberyards/home centers doing $10-20M
• Created unique customer experiences like the "new customer goodie bag" at Halls Hardware
Our growth is boundless because there will always be thousands of locations facing succession challenges, and we can continue honoring these legacies for a long, long time.
👉 Subscribe to Built to Win
Real talk, strategies, and tools from Stefanie.
👉 Book a Strategy Call
Ready to grow your brand or business? Let’s talk.
Connect with Stefanie Couch & Grit Blueprint
Grit Website: GritBlueprint.com
YouTube: Stefanie Couch
Instagram: @StefanieCouchOfficial
LinkedIn: Stefanie Couch
Stefanie’s Website: StefanieCouch.com
👉 About Stefanie Couch & Grit Blueprint
I'm Stefanie Couch, the founder of Grit Blueprint. I grew up in a third-generation building supply business. I've worked inside dealers, distributors, and manufacturers. I built Grit Blueprint to solve problems I saw in our industry.
Grit Blueprint is a visibility, media, and growth partner for manufacturers, distributors, dealers, service providers, and leaders in the building industry.
We help you get seen, build trust, and become unmistakable.