In this second and final episode of a two-part series, Kent Andrews (Chief Operating Officer - Digital Workforce Solution) and Matthew Gustitus (Chief Executive Officer - Digital Workforce Solution) discuss the role of IT and the proper support model to use for Intelligent Automation (or RPA) including a digital workforce. Matt and Kent talk about the challenges and benefits of leveraging your digital workforce while exploring the use of artificial intelligence in order to maximize value and drive process efficiencies.  

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