Recorded live at our recent Engage Employee Summit, this episode features Frankie Garforth sharing the inside story of RNID’s radical transformation journey. From near-closure in 2018 to becoming a lean, agile organisation focused on social change, Frankie explores how internal communications helped colleagues navigate difficult decisions, embrace new ways of working, and stay connected to purpose.​

Listen as Frankie unpacks lessons for leaders, people teams and internal comms: from creating early proof points and having “grown-up” conversations, to celebrating small wins, learning from mistakes, and embedding accessibility as a non-negotiable. If you’re leading change or supporting it from the inside, this is a practical, honest and hopeful conversation you won’t want to miss.