Healthcare is a basic human right, but it is also an ever-growing industry. And just like any other industry, it needs innovative minds. That's where Betty Jo Rocchio, the Senior Vice President and Chief Nursing Officer at Mercy, comes in. She believes that innovation isn't about numbers, it's about connection.

Betty Jo says that by taking a closer look at the interests and needs of nurses, especially those on the frontline, she's able to provide them more flexibility and time to live their lives. Creating a better work environment for her teams makes them better equipped to handle the day-to-day challenges of providing healthcare. As you listen, you'll learn how to develop an individual approach to your workers so you can provide them with the work-life balance they really need.