Do you empower your agents to make their own decisions? Is your attrition where you want it to be?  Let's talk about Agent Empowerment and how it can revolutionize your agent base.  By letting them make decisions on their own schedules, it changes how you are viewed as a leader, as an employer, and as a mentor.  Listen as Mark Beards talks about what it means to empower your agents, and how to treat them like adults.