In this 20th episode of the End-to-End Value Chain Podcast series, we are live from New York City at the first E2E SpringBoard event of 2020. We hear from returning guest, Klaus Boeckle of Sapphire Ventures, along with Mehdi Daoudi, CEO and Co-Founder of Catchpoint, Andreas Glänzer, Co-Founder and Chief Commercial Officer of Adverity, and Wael Altaqi, Solutions Architect at OpsRamp. They share their insights on trends and challenges in analysing and optimising marketing activities, customer experience, IT operations, and much more!