<p>The Consumer Crusader and Henry discuss tricky terms and conditions, roleplay a theatre refund request involving a dreadful combine harvester accident and take a listener's question about a spa weekend.</p>

The Consumer Crusader and Henry discuss tricky terms and conditions, roleplay a theatre refund request involving a dreadful combine harvester accident and take a listener's question about a spa weekend.

Tricky Ts & Cs, combine harvester accidents & spa refunds

A consumer rights podcast exploring the best ways of getting what you want when things go wrong. Learn how to successfully resolve problems with traders, retailers and other companies and negotiate like a boss. We try to dish out (some) helpful tips while having a laugh in the process.

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Tricky Ts & Cs, combine harvester accidents & spa refunds

Tricky Ts & Cs, combine harvester accidents & spa refunds