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You can influence and change someone's behavior merely through how you expect them to behave. That's because the word ‘expectation’ has two meanings: likely to happen and ought to happen. And these two meanings are critical to performance feedback.
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You can influence and change someone's behavior merely through how you expect them to behave. That's because the word ‘expectation’ has two meanings: likely to happen and ought to happen. And these two meanings are critical to performance feedback.