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You can influence and change someone's behavior merely through how you expect them to behave. That's because the word ‘expectation’ has two meanings: likely to happen and ought to happen. And these two meanings are critical to performance feedback.
By James McIntosh5
22 ratings
You can influence and change someone's behavior merely through how you expect them to behave. That's because the word ‘expectation’ has two meanings: likely to happen and ought to happen. And these two meanings are critical to performance feedback.