Jason Cortes welcomes Arcady Sosinov, CEO of Tritium, for a candid look at the company’s transformation. From early wins with the RT50 to the challenges of scaling globally, Arcady shares how Tritium restructured its service model, refreshed its product roadmap, and re‑centered around long‑term infrastructure reliability. Listeners will hear how Tritium is building trust back with measurable SLAs, follow‑the‑sun support, and a new flagship platform, Triflex.

Highlights

• Career path: From hedge funds to founding FreeWire Technologies, and now leading Tritium.
• Early impact: How the RT50 (ChargePoint CPE200) helped spark public fast charging adoption.
• Growing pains: Global expansion, the SPAC/NEVI era, and the hard lessons that followed.
• Tritium 2.0:
  • 24/7 support through a UK hub.
  • Transparent SLA reporting with fee refunds for misses.
  • A new Customer Success team driving regular business reviews.
• Product roadmap: Modular architecture, DC‑fed sites, and the upcoming Triflex platform designed for large, high‑density sites.
• Market view: Why subsidies can distort growth and why durable partnerships matter more.
• Future focus: Deep technical collaborations, cost‑per‑port efficiency, and scaling beyond 400 kW.