Christin Lisenby, VP of Hygiene at Dental Care Alliance, joins us to unpack one of the most overlooked drivers of practice profitability: hygiene.

With 27 years in dentistry — from assistant to hygienist to COO to DSO executive — Christin introduces a simple but powerful metric she calls True Hygiene Value (THV).

THV connects hygiene visits to total adjusted production, helping operators predict performance, align teams, and identify red flags before they hit the P&L.

In this episode, we cover:

• The $450 benchmark every practice should understand
• Why hygiene capacity drives doctor income
• How one canceled hygiene day can cost $3,000+
• Creating buy-in without “beating doctors over the head with KPIs”
• Hiring and retaining hygienists in a competitive market

If you want a clearer lens into what’s really driving your numbers, this conversation delivers.