Truly Integrated

What can 24 years of adopting new orthopedic technology teach you about separating real clinical value from vendor hype?

In this episode, Dr. Michael Durkin, an orthopedic surgeon at the Illinois Bone and Joint Institute (IBJI), discusses his path from an early adopter of robotics to a veteran voice on outpatient joint replacement, independent practice, and AI-assisted documentation. Drawing on more than two decades at Hinsdale Orthopaedics (now part of IBJI) and his experience as one of the first surgeons in the country using Mako robotic technology, he explains what separates genuine clinical benefit from marketing hype, how outpatient joint replacement has reshaped patient conversations, and why he sees independent practice as the model worth protecting. He also shares how an ambient AI scribe is changing his documentation workflow, and where it still falls short.

Tune in to hear how three decades of hands-on experience with new technology have shaped one surgeon's approach to patient care, practice independence, and the promise of AI in the exam room.

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What if the real value of AI in healthcare is giving physicians their full attention back?

In this episode, Dr. Matthew Tomaino, Medical Director of Orthopedics and Sports Medicine at WellNow Urgent Care, discusses how AI can improve clinical documentation, coding, reimbursement, and the patient experience. Drawing on more than three decades as an orthopedic surgeon and his experience managing a solo practice, he explains why technology must produce concise, clinically relevant notes that accurately reflect a physician’s judgment. He also explores how ambient AI can reduce after-hours work, support prior authorization, prevent documentation-related denials, and improve efficiency throughout the revenue cycle.

Tune in to hear how AI can move administrative work into the background and help physicians focus their time and attention on patients.

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What if the right AI doesn't make healthcare less personal, but more personal?

In this episode, Dr. Kevin Campbell, CEO and Co-Founder of STREAMD, discusses how technology can make orthopedic surgery and recovery more connected, personalized, and patient-centered. He explores the evolution of outpatient hip and knee replacement and the clinical, operational, and cultural changes that have enabled same-day surgery. He explains how STREAMD uses physician-prescribed text messaging and AI to deliver timely guidance to patients before and after surgery while reducing the burden on clinicians. He also shares his perspective on robotic surgery, predictive analytics, remote monitoring, and the technologies he believes will shape the future of orthopedic care.

Tune in to hear how thoughtful adoption of technology can improve the patient experience while helping clinicians deliver more personalized care at scale.

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Technology should not replace physicians. It should help them deliver more connected, patient-centered care.

In this episode of the Truly Integrated Podcast, host Pat Williams, Co-Founder and CEO of iScribeHealth, speaks with Dr. Domenico Savatta, board-certified urologist, robotic surgeon, engineer, Founder of Innovative Urology, and Director of Adult Urologic Robotic Surgery at Newark Beth Israel Medical Center. Dr. Savatta shares how his engineering background has shaped his approach to robotic surgery and inspired him to design better systems around the patient. He explores the future of autonomous surgery, the importance of preserving clinical expertise as technology advances, and his vision for more organized, portable medical records. The conversation also examines how AI is streamlining documentation, supporting insurance appeals and patient education, and giving physicians more time to focus on patient care.

Tune in to learn how thoughtful technology can reduce fragmentation, strengthen the physician-patient relationship, and create a more continuous healthcare experience.

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The best patient care is built on trust, technical excellence, and the ability to protect time for what matters most.

In this episode of the Truly Integrated Podcast, host Pat Williams, Co-Founder and CEO of iScribeHealth, sits down with Dr. Gregory Yanish, hand and upper extremity surgeon at Capital Orthopaedics and Sports Medicine in Des Moines, Iowa. Dr. Yanish shares his unconventional path from general surgery to hand surgery, his work with rural patients, farmers, and professional athletes, and why understanding a patient’s lifestyle is essential to creating the right surgical plan. He also discusses the burden of documentation, how iScribe has helped him reclaim time, and why AI in medicine is most valuable when it gives clinicians more space to focus on patients. From minimally invasive techniques to building confidence before surgery, Dr. Yanish offers a thoughtful look at what makes medicine both deeply technical and deeply human.

Tune in to learn how trust, time, and thoughtful technology can help physicians deliver better care while building a more balanced life.

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AI-powered documentation can help specialists improve access, strengthen patient conversations, and reclaim time without sacrificing note quality.

In this episode, Dr. Travis L. Bullock, a fellowship-trained urologist specializing in Female Pelvic Medicine and Reconstructive Surgery/Urogynecology, joins Pat Williams to discuss how ambient documentation is changing the way he practices. Dr. Bullock shares how his work focuses on female urinary incontinence, pelvic organ prolapse, overactive bladder, complex voiding dysfunction, and other pelvic health concerns that deeply affect quality of life. He explains how iScribe has helped him move away from rigid, templated documentation and toward more detailed, accurate notes that reflect the full patient conversation. The discussion also explores patient access, physician efficiency, specialty-specific workflows, coding support, payer denials, and the future of AI-assisted order entry.

Tune in to hear how ambient AI can reduce documentation burden, improve patient care, and help physicians spend more time focused on the people in front of them.

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Better documentation should help physicians stay focused on care rather than be buried in administrative work around it.

In this episode, Dr. Joshua Brandon, a primary care sports medicine physician at Campbell Clinic Orthopaedics in Memphis, Tennessee, joins Pat Williams to discuss how AI-powered documentation can support musculoskeletal care, sports medicine, and payer-related workflows. Dr. Brandon explains how his role covers non-operative orthopedic care, injections, orthobiologics, fracture management, concussion care, and ultrasound-guided procedures. He also shares how tools like iScribe help reduce time spent documenting after clinic visits, sideline evaluations, and procedures. The conversation also explores payer variability, denials, orthobiologic reimbursement challenges, and the potential for real-time AI guidance to improve documentation before claims are submitted.

Tune in to hear how AI can reduce cognitive load, improve documentation accuracy, and help physicians spend more time caring for patients.

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AI should do more than save time. It should help physicians focus on patients while reducing the hidden work that slows care down.

In this episode, Dr. Brett Raynor, an orthopedic surgeon and sports medicine specialist in Dallas, explores how AI-powered documentation is reshaping modern medical practice. He highlights the pressures private practices face with large payers, evolving coding requirements, and the heavy documentation burden tied to reimbursement. Dr. Raynor explains how ambient AI and smarter workflows can reduce cognitive load, streamline clinic operations, and prevent costly denials. The conversation emphasizes that the future of healthcare technology lies in seamless, nearly invisible support rather than more screens and clicks.

Tune in to hear how AI can make high-volume specialty care more efficient, accurate, and human.

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Strong partnerships and smart marketplace design are essential to helping healthcare practices adopt innovation, especially AI, without overwhelm.

In this episode, Regina Haynes, Director of Partnerships at athenahealth, discusses how building and governing a large-scale healthcare marketplace creates real value for both customers and partners. She explains how the marketplace has grown to include more than 600 partners, including over 100 AI-focused solutions, and why practices are rapidly adopting AI across patient engagement, clinical workflows, and billing. Regina emphasizes that connection, not hype, is the real driver of innovation, highlighting the importance of matching the right solutions to specific practice needs. She also explores upcoming marketplace enhancements designed to personalize partner discovery, improve decision-making, and clearly communicate ROI, differentiation, and integration value.

Tune in and learn how partnerships, personalization, and AI are reshaping healthcare marketplaces and practice efficiency!

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When technology fades into the background, medicine becomes human again.

In this episode, Dr. Ajay Balaram, a board-certified orthopedic surgeon at Hand to Shoulder Associates, discusses how healthcare technology can reduce physician burnout and restore meaningful patient connections. Drawing from his experience practicing in both high-volume U.S. systems and Australia’s more balanced model, he explains how excessive documentation and EHRs disrupted the patient–physician relationship. Dr. Balaram shares how ambient AI tools help offload cognitive burden, allowing physicians to be fully present while maintaining clinical precision. He also reflects on why technology that truly sticks is technology that gives doctors time back and improves the quality of care.

Tune in to hear how AI is helping reclaim humanity in modern medicine!

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