<p>David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.</p>

David Pendleton, DPhil, discusses how to sustain trust, how to address a patient when trust is lost and what to do when is trust undermined.

Trust: Competence, Care, Consistency and Courage

Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

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Trust: Competence, Care, Consistency and Courage

Trust: Competence, Care, Consistency and Courage

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Dateline NBC