Paraic Mac Donnchadha speaks with Nikolai Naylor, owner of Naylor Accountancy and Intelligent Outsourcing, about how trust, delegation, and openness underpin sustainable business growth. Nikolai shares lessons from building teams across the UK and the Philippines, including why leaders must let go, allow mistakes, and create systems that support accountability. The conversation explores how strong relationships, clear values, and integrity help businesses overcome conflict, scale successfully, and deliver better results.

This show is sponsored by the Intergroup Consulting Method, the quickest, most powerful and effective way to turn around relationships that have soured among groups at work, or among groups that have got bogged down in delivering a major project.