Host John Duffin interviews Ivan Radovic, president and CEO of Novaces and author of Trust 360, about how trust enables teams to tackle major challenges across corporate, military, healthcare, disaster recovery, and federal work.

Ivan shares how growing up amid the Yugoslav conflicts shaped his view that distrust is a root cause of conflict, and how he built trust after immigrating to the U.S.

They discuss resilience after Hurricane Katrina, reframing adversity as opportunity, and “opening new doors” by pursuing work beyond a devastated local market.

Ivan describes early career mentorship that launched him into consulting, lessons from large-scale projects, including an oil-spill response with 420,000 task lines, and the importance of process, accountability, clear deadlines, reciprocal mentoring across generations, and using AI to speed work without changing character or authenticity.

To learn more about Ivan and his company, check out the links below.

https://www.novaces.com/00:00 Trust Starts the Process

01:34 Podcast Intro and Guest Welcome

03:51 From Yugoslavia to America

06:43 Building Trust Across Cultures

10:37 Katrina and Rebuilding Resilience

16:45 Opening New Doors After Disaster

19:28 First Consulting Breakthrough

23:07 Military Business Trust Transfer

24:46 Facing the Biggest Projects

26:28 Trust Unlocks Talent

27:28 Military Rigor Wins

28:51 Scaling Big Projects

29:39 Trust 360 Steps

34:27 Deadlines Build Trust

36:44 Reciprocal Mentoring

41:18 Leaders Using AI

44:39 Vulnerability First

46:05 Where To Connect

46:50 Final Thanks Outro