Trust is not an option. Trust is foundational to the productivity of a team, let alone its effectiveness. When team trust is in deficit, it’s like a crumpled piece of paper that is nearly impossible to ever smooth out again – or so say co-hosts Nick Lozano and Brian Comerford as they embark on a rigorous discussion exploring the importance of trust, its most common enemies, and some methods about how to turn things around when teams become dysfunctional.