In this episode, Lori and Trish discuss the importance of vetting guests and share their processes for ensuring that they have good guests staying in their properties. They also provide insights on handling guest inquiries about pets and service animals. The conversation highlights the need to ask specific questions to understand the guest's intentions and ensure that they align with the property's rules and regulations. They also share some of the craziest guest inquiries they have received and emphasize the importance of trusting your gut when vetting guests.

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