Maria Papadopouli is a tenured Associate Professor in the Department of Computer Science at University of Crete with global distinctions by companies including IBM (Faculty Awards in 2004 and 2005) and Google (Faculty Award 2013). Maria is leading a team of researchers at the Foundation for Research and Technology - Hellas (FORTH) developing CoRLAB & u-map, a portfolio of sophisticated solutions for multi-modal collection and intelligent, actionable, business-driven analytics of mobile network user experience. Interviewed by George Voulgaris for Tech Talks Central.