In this episode you will learn:

Absolutely : completely

apologize: say you are sorry for something

backstroke: you guessed it.... a swimming move done your back!

bad day: a day when you seem to have a lot of problems.

beef about: complain

correct: fix, to make something right

immediately: at once; right away

legitimate complaint: a good reason fro mentioning a problem

lovely: very nice

mention: say