Kick back, relax, and listen as Daniel Zavalza of Grupo Xcaret (2019 TIBCO Trailblazer winner) sits down with David Rosen, office of the TIBCO COO to discuss how Xcaret is innovating the guest experience at their top-rated parks and resort destinations in Mexico. Daniel explains Xcaret's philosophy of proactivity to drive loyalty, using data and real time information to give guests the vacation of a lifetime.