The Insurance Marketing Playbook

Turn Client Questions Into Weekly Insurance Content


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Your next month of insurance marketing is hiding in the questions your clients ask you every single day. If you’ve been stuck trying to “come up with content,” we’re flipping the process: we start with real conversations from sales calls and turn them into posts that feel natural, helpful, and easy to batch.

We walk through a simple challenge: write down five questions you hear nonstop and make five pieces of content this week. Think pricing, what info you need to quote, whether you pull credit, how to choose a deductible, and the big ones that drive deeper trust like how much life insurance coverage someone should carry. Then we map those questions into three formats that reach different kinds of buyers: quick selfie videos for video watchers, a Frequently Asked Questions page on your insurance agency website for SEO and readers, and clean branded graphics for fast-scrollers.

We also talk about taking it up a notch by putting your team on camera in an interview style so prospects can “meet” your agents before they ever call. The bigger takeaway: when you educate clearly, you don’t have to push people into buying. You earn trust, and that’s what turns a single conversation into better coverage decisions over time across auto, life, renters, and business insurance.

If this helps, subscribe, share it with a friend or your team, and leave a review on the platform you’re listening on. What’s the number one question your clients ask you every week?

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The Insurance Marketing PlaybookBy Shelby McFarland