In this episode of The Better Leadership Team Show, I sit down with negotiation expert Rick Czaplewski to explore how leaders can turn difficult conversations into winning outcomes.

Rick shares lessons from a remarkable career spanning finance, operations, project management, and high-stakes negotiations that have generated hundreds of millions of dollars in closed deals and cost savings. We discuss why negotiation is about far more than price, how leaders negotiate every day without realizing it, and the common mistakes that cause organizations to leave value on the table.

Rick introduces his OPERATE negotiation framework, explains the four major sources of leverage using his DEAL model, and shares practical strategies for building trust, improving outcomes, and preserving relationships during challenging conversations.

Whether you’re negotiating with customers, vendors, employees, or business partners, this episode provides actionable tools to help you prepare effectively, communicate with confidence, and create win-win outcomes.

Website: https://noonewalksalone.com

Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach