The text from the source is a first-person account of a survivor's negative experience with Turning Point, a domestic violence shelter. The author details dismissive and unhelpful interactions with staff, including a lost intake and pressure to recount traumatic experiences. She expresses frustration with the agency's perceived resistance to providing assistance and questions their motives. An included email further highlights the author's desperate situation and the feeling of being denied help despite initial confirmation. The piece serves as an expose, questioning the efficacy and treatment of survivors by support organizations. Ultimately, the author's aim is to bring awareness to the issue and advocate for change in how such agencies operate.