Scarlett Nolen is the President at Truly Nolen of America. This family-owned pest control business was started in 1938 and has expanded to offer pest, termite, rodent, lawn, insulation, and commercial services. In her role, Scarlett launched the Truly Development Program (TDP), allowing her to focus on the systematic and engaging development of employees across the company. 

Previously, Scarlett succeeded in leadership roles as a Branch Manager in Florida and as a District Manager for the nationwide growth district. As a DM, she led the company in net gains for three consecutive years. She received her bachelor’s degree from the University of South Carolina and her master’s degree from the University of Central Florida.

In this episode…

As someone who began her role as President of a pest control company not long before the pandemic, Scarlett Nolen knows how to lead a team through change. Now, she’s here to share all of her strategies to succeed as a leader — even in difficult times. 

No matter what industry you’re in, people are experiencing “change fatigue” and burnout from the pandemic. Scarlett’s advice is to have patience, give everyone grace, and remember that we’re all going through these challenges. Instead of making your obstacles an ordeal, make them an adventure. According to Scarlett, when you change your perspective, you can find happiness in everything that you do.

In this episode of the Multiply You Podcast, Austin Clark is joined by Scarlett Nolen, President at Truly Nolen of America, to talk about leadership in the pest control space. Scarlett shares her tips for adjusting to the pandemic’s challenges, how she supports diversity and various perspectives within her company, and how she finds joy in the journey of leadership. Stay tuned!