Digital or in-person? The future of car sales is both. In this episode of Leap Forward, we sit down with Robert Hazelwood, Non-Executive Director at Citygate Automotive and a 40-year veteran of the automotive industry. From leading major brands to advising today’s start-ups, Robert shares how dealerships are blending cutting-edge digital tools with personalized service—and why human connections still drive sales in an era of online retail.

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