TWA 27: First Impressions: You Only Get One

You've spent time to build your brand. You spent money to market your company. You put a lot of effort into presenting your ideal image to your customers. What will they think when you or your drivers show up in person? Let's talk about ways we can better the industry as drivers to build better businesses for ourselves. Press 1 and share your tales and ideas and let's think of ways to mitigate these issues before they start. How can our business model effect our image? How can our employees effect our image? What do you think?