The customer is always right! Wait...  who is the customer? The shipper? The broker? The receiver? Building relationships and pleasing the people to whom you provide your service is what business is all about. In the trucking industry that line becomes fuzzy because we work with multiple customers on the same shipments. Finding solutions that solve everyone's problem is the best way to make that happen. Let's discuss ways we can broaden our service from being, "just a truck driver" to the company that gets things done!

TWA 38 : Shippers, Brokers, Carriers: The Relationship Triangle

Show Description Trucking with Authority could just as well be called Motor Carrier 101: An introduction to becoming a motor carrier with your own authority. We explore the ins and outs of becoming a motor carrier, covering a wide range of topics such as: how to apply and deal with the FMCSA; record keeping; compliance; sales and marketing; working with brokers; and building relationships with direct customers. We explore thought-provoking concepts that address how to set yourself apart from the crowd and how to succeed on your own. Bio Kenny’s interest in the trucking industry began early. He was about 10 when his dad first let him drive a truck, and soon afterward he was eagerly helping to work on them as well. At 18, he started driving legally, working at his dad’s excavating company in Michigan. It was there that he cut his teeth pulling heavy haul doubles, end dump, and RGN. Kenny moved to Florida in 2006 and bought his own OTR tractor. He leased on to a few percentage-pay carriers before finding a home at Landstar. He had a terrific experience there, and would probably still be leased on to Landstar today if it weren’t for his military obligations: the US Army requested that he deploy to Kuwait and Iraq in 2011. Kenny proudly served alongside his brothers and sisters, operating flatbeds and heavy equipment trucks in areas where an improperly-secured load posed a risk much greater than just an OOS violation. When Kenny returned home in 2012, he decided to get his own authority, along with a plan of teaching his wife Elizabeth to drive his truck. Although she’d never even been inside a truck, Elizabeth was a quick study. They’ve been operating as a team ever since, and enjoy exploring and absorbing the sights of our beautiful nation together. Over the 17 years that he’s officially worked in the trucking industry, Kenny has always considered himself to be self-employed. From driving at a young age and learning how to work on his own truck, to negot

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Do you have a goal? Do you have a plan to get there? How detailed is your plan? If you reach your goal, what happens?

TWA 96 | August 8 | Surpassing Your Goals: Play The Long Game

TWA 95 | August 1 | Getting Paid: Invoicing, Quickpay, Factoring

Happy Independence Day!Let's talk about why the 4th of July is such an important and special American holiday. Plus, listen for the SECRET WORD!Visit: thetruckingauthority.com to enter the CMC 2017 Giveaway!

TWA 92 | July 4 | Independence Day Special! SECRET WORD!

Join the show! Tuesday, 7PM Eastern!CALL: (563) 999-3001Taking your calls and answering your questions! Also, I will reveal the second secret word for the CMC LIVE Giveaway!Go to thetruckingauthority.com to enter! Today's show is all about you!Press "1" on your keypad to ask a question!

TWA 91 | June 27 | LIVE From The Road: Q & A

Yes! You heard us right.Trucking With Authority wants to send one lucky listener to the 2017 CMC LIVE for FREE! The event will be held September 17-22, 2017 at the Mid America Center in Council Bluffs, IA.It will be the BIGGEST, BADDEST trucking education seminar of the year!Here is how we will choose our winner:I will share a SECRET word during each show from now until July 25, 2017.Fill out the form below and enter the secret word to complete your entry.A new word will be given each week giving you up to 5 chances to win! We will draw a winner on Monday July 31, 2017. GOOD LUCK! We look forward to seeing you there!

TWA 38 : Shippers, Brokers, Carriers: The Relationship Triangle

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