Advice from a Call Center Geek!

Two Awesome Call Center Motivations- Be a Rockstar- Engage Your Associates!


Listen Later

Send us a text

In this week's episode, we dive deep into a really awesome call center motivation that we are doing here at Expivia.  This will hopefully give you some thoughts on setting up something like this in your call center.

 We also added in a bonus motivation/game that we did today as well that has blown away our expectations when it comes to call center rep engagement.

Love to know your thoughts on this!

 For more info on Advice from a Call Center Geek:
Text us: 814.247.0366
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: linkedin.com/in/tlairdexpivia/
Watch us: Advice from a Call Center Geek Youtube Channel 


 Through Expivia Digital, Tom works with contact center leaders on CCaaS platform selection, AI implementations, and NICE Studio and integration services. 

Same honest, vendor-neutral advice you hear on the Call Center Geek podcast, applied directly to your specific operational challenges. 

Schedule a consultation at ExpiviaDigital.com to discuss your contact center technology strategy. 

Click here:

expiviadigital.com



Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel

OttoQA: try.ottoqa.com

Expivia: Expiviausa.com


...more
View all episodesView all episodes
Download on the App Store

Advice from a Call Center Geek!By Thomas Laird

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

68 ratings


More shows like Advice from a Call Center Geek!

View all
Call Center Universe by José Fernando Sánchez Figueroa

Call Center Universe

0 Listeners