Tyler Sutton never set out to sell insurance—he set out to support people on their worst days. In this episode, the Lima-based State Farm agent shares how he’s built one of Ohio’s top-performing agencies by focusing on relationships over revenue. From giving away free gas during the pandemic to earning 390+ five-star reviews, Sutton talks about what it really means to build trust in a small town. He also opens up about leadership, mentorship, and why showing up—whether at a school event or after a house fire—is the real measure of success.

Read more about Lima Ohio's Tyler Sutton on Infinite Sights