Most teams call themselves high-performing. Few actually are.

In this masterclass, Andy Hollingsworth, Head of Leadership Development at UA92, sits down with Danny to unpack what genuinely makes teams perform. Not the theory. Not the motivational stuff. The practical, evidence-backed fundamentals that most managers never get around to doing.

Andy brings experience from tech, consultancy, and now higher education, working at a university co-founded by the Class of '92 and built on a principle from Sir Alex Ferguson: your talent gets you in the door, but your character keeps you there. UA92 has grown 20% year on year while the rest of the sector shrinks. The way they build and run their teams is a big part of why.

This conversation covers the real questions. Are you actually a team, or just a group of individuals with the same boss? What's the worst behaviour you're tolerating, and what does that say about your culture? How do you keep psychological safety and high expectations working together instead of against each other? And what should you actually measure if results alone don't tell the full story?

Andy shares specific tools you can use immediately. A simple exercise that a CEO said saved them two years of one-to-ones. A coaching question that turns dead ends into action plans in five minutes. A ratio backed by research that tells you whether your feedback is building your team up or quietly pulling it apart.

Ten insights. Each one grounded in research, real examples, and practical application. Watch the clips, read the write-ups, or both. Take one thing and use it this week.