UC San Diego Practices What They Teach With Lean Six Sigma, With Ashley Gambhir

In this “Back-to-School” episode, we’ll interview Ashley Gambhir, a leader at UC San Diego who is improving education with Lean Six Sigma.

For an appetizer we’ll serve up an app that “Leans Out” podcasts. Both government and healthcare make headlines in our “In the News” segment. We’ll highlight how the State of Washington made it into a Harvard Report by saving 1 million hours of wait time and how Ellis Medicine, a New York Hospital System, was featured in Quality Magazine for achieving almost $2 million in savings. For this month’s “Printed Page” we’ll review a book that proves stress is actually good for you and for Q&A;, we’ll answer a user’s question about whether to put ROI (Return on Investment) into an organizational Scorecard. Grab your book bag and head on down for another thought-provoking visit with us at the Just-in-Time Cafe!

Also Listen On:

Timeline

* 2:48 Appetizer of the Day

* Overcast

* 5:17 In the News

* Results Washington Saves 1 Million Hours in Lobby Wait Times With Lean Six Sigma

* Ellis Medicine Saves $1.8M and MC Assembly Inspires Rapid Change Using Lean Six Sigma

* 12:10 The Printed Page

* The Upside of Stress: Why Stress Is Good for You, and How to Get Good at It by Kelly McGonigal

* Best Books to Buy (Book Review): The Upside of Stress by Kelly McGonigal

* 19:50 Q&A;

* Do you have a scorecard that shows ROI?

* 23:02 Today’s Special

* Interview with Ashley Gambhir, Senior Director, Strategic Initiatives at UC San Diego

Podcast Transcript

Welcome to Just-In-Time Café, GoLeanSixSigma.com’s official podcast where we help you build your problem-solving muscles. We share best practices from over 20 years of success helping organizations from the Fortune 500 to small and medium-size business to government achieve their goals using Lean Six Sigma.

Introduction

Tracy O’Rourke: Hey, Elisabeth.

Elisabeth Swan: Hello, Tracy.

Tracy O’Rourke: What is going on today? It’s very busy in here. And I think these are all students coming here because school is back in session.

Elisabeth Swan: I remember the days.

Tracy O’Rourke: Maybe we should go to the private dining room now. I will meet you there. I’m going to grab the menu.

What’s on the Menu (Podcast Agenda)

Hi everyone. Welcome to the Just-In-Time Café. I’m Tracy O’Rourke and this is Elisabeth Swan who is joining me. We are your hosts. Elisabeth, what is on the menu today?

Elisabeth Swan: I’m glad you’re asking. I’m going to give you a glimpse of today’s menu. For today’s Appetizer, we’ve got an app that leans out podcasts. I like that concept. Because we’re running one. All right. In the News, we’ve got two great stories,