Ashvin Vaidyanathan is the Chief Customer Officer at Gainsight - the Customer Success Company. In his role, Ashvin manages the Customer Success, Professional Services, and Technical Support teams. Prior to Gainsight, Ashvin was at McKinsey & Company consulting with companies on Marketing, Sales, and Customer Experience transformations. When not at Gainsight, Ashvin is an advisor at Not In Our Town - a not-for-profit organization that uses documentary film, and new media to stop hate, and address bullying. He lives in San Francisco with his beautiful family.