In this episode, Gianni welcomes Ashley Tindall, a chief systems officer who specializes in simplifying complex business problems. With over a decade of experience in project management and business analysis, Ashley shares her expertise on creating low-stress, supportive systems that work for both business owners and their clients.
Ashley discusses how to identify stress points in your business processes (focusing on tasks that consume too much time or those you consistently avoid), and explains why there's no such thing as an "all-in-one" tool—despite what marketing might claim. She emphasizes the importance of building systems that support your unique workflow rather than forcing yourself to adapt to rigid tools or copying someone else's process.
The conversation covers practical advice for DIY system builders, including when to introduce multiple platforms, how to know when you've outgrown your current systems, and the value of testing processes with real clients before automating them. Ashley also shares insights on creating a seamless client experience while maintaining your own sanity, the importance of team communication when evaluating systems, and how even small daily rituals like enjoying morning coffee can be essential components of a successful business system.
Whether you're building, growing, or scaling your business, this episode offers valuable guidance on creating systems that truly work for you and your clients.
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