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Understanding Burnout: A Relational Issue - A Conversation with Michael Leiter, PhD


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Michael Leiter, PhD is professor emeritus of psychology at Acadia University and co-author of The Burnout Challenge: Managing People’s Relationships with Their Jobs.


In this conversation, Dr. Leiter explains that burnout is more of a relational issue between individuals and their workplaces, rather than a personal problem. He defines burnout as a three-part syndrome: exhaustion, cynicism, and a loss of confidence.

The conversation explores how organizations can address burnout and create a healthier work environment. It discusses the catalysts for change, such as leadership recognizing the problem and seeking help. 

Some key take-a-ways:

  • Addressing burnout requires improving the connection between individuals and their workplaces.
    • Conducting surveys can provide valuable information about the level of burnout within an organization and help identify areas of distress.
      • Setting boundaries and managing work-life balance are important for preventing burnout.
        • Aligning expectations and being aware of core psychological needs can help mitigate burnout.
          • Individuals experiencing burnout can benefit from self-reflection and open communication with managers.

          • Check out "The Burnout Challenge", written by Michael P. Leiter and Christina Maslach, here.

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            Tell Us More About ThatBy Tony Paixão and Jen Crawford