1. Understanding Leadership Basics - Episode: "What Makes a Good Leader in Healthcare and Customer Service?" - Key Topics: Defining leadership versus management, qualities of effective leaders, and how these skills apply to healthcare and customer service.

1. Understanding Leadership Basics - Episode: "What Makes a Good Leader in Healthcare and Customer Service?" - Key Topics: Defining leadership versus management, qualities of effective leaders, and how these skills apply to healthcare and customer service.

Understanding Leadership Basics

Topic: Understanding Leadership Basics<ul><li>Header: "What Makes a Good Leader in Healthcare and Customer Service?"</li><li>Content: Quick definitions of leadership vs. management, top qualities of effective leaders, and notes on how these skills apply in healthcare and customer service.</li><li>Interactive: Include self-reflection questions like, "What qualities do I value in a leader?" and prompts to identify one area for personal growth.</li></ul>

Business

Management

Topic: Understanding Leadership BasicsHeader: "What Makes a Good Leader in Healthcare and Customer Service?"Content: Quick definitions of leadership vs. management, top qualities of effective leaders, and notes on how these skills apply in healthcare and customer service.Interactive: Include self-reflection questions like, "What qualities do I value in a leader?" and prompts to identify one area for personal growth.

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Understanding Leadership Basics

Understanding Leadership Basics