In this episode, we take a deep dive into one of the most critical—and often overlooked—components of modern mail operations: mail piece tracking. Hosted by the team at Wolverine Solutions Group, this session unpacks how tracking technology has evolved from basic delivery scans to a full-scale ecosystem of visibility, performance analytics, and compliance assurance.

With over 47 years of experience in print and mail, we share how Intelligent Mail Barcodes (IMb), outbound and inbound scanning, client-facing dashboards, and chain of custody protocols have transformed the way organizations manage physical communications. Whether you’re in finance, healthcare, government, or marketing, you’ll learn why mail piece tracking isn’t just a nice-to-have—it’s a business-critical tool that protects your brand, boosts accountability, and drives smarter decisions.

Key Topics Covered:
– The evolution of mail tracking technology
– How IMb works and what it enables
– Outbound vs. inbound tracking
– Real-time visibility through client portals
– Using tracking data for SLA compliance and business intelligence
– The role of chain of custody in quality assurance

If your organization sends high-stakes, time-sensitive mail, this episode will show you why tracking is the foundation of trust—and how Wolverine Solutions Group delivers that trust at scale.

Listen now and take the guesswork out of your mailstream.