The Platform Economist

Understanding Microsoft 365 Copilot, finally!


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Table of Contents: Microsoft 365 Copilot and Copilot Studio

  • 1. Copilot Overview: Beyond Marketing Hype
  • 2. Copilot Studio: Designing Conversational Agents
  • 3. Naming Confusion: "Copilots" Everywhere
  • 4. Enhancing Functionality: Building Blocks
  • 5. Connecting with Connectors
  • 6. Feeding the Copilot: Data Sources
  • 7. Data Limits: Custom vs. Standard Copilots
  • 8. Permissions and Sharing: Access Control
  • 9. Generative Responses: Thinking Outside Predefined Topics
  • 10. Generative Sources: Internal and External Pools
  • 11. Azure AI Studio: AI Model Training Tools
  • 12. Prompt Flow: Orchestrating Large Language Models
  • 13. Use Cases: HR and Customer Support Examples
  • 14. RAG Explained: Semantic Search and Embeddings
  • 15. Evaluation and Feedback: Chatbot Refinement Tools
  • 16. Deployment and Triggers: Bringing Chatbots to Life
  • 17. Limits of Copilot Studio: Current Capabilities and Constraints
  • 18. Summary: Standard vs. Custom Copilots Trade-offs
  • 19. Final Thoughts: The Future of AI and Our Role in It
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    The Platform EconomistBy Mohammed Brückner