David and Kiran begin by reflecting on the massive impact of COVID-19 on the Drury learning environment. David shares that Drury is part of the small percentage of colleges still meeting predominantly in person and explains the rigorous system of testing, social distancing, and mask usage on campus.

David also shares his journey from IT and tech consulting to higher education, and what he learned along the way. In addition to online learning, institutions use a myriad of software platforms to do business--human capital management, financial, purchasing, and more. Building a tech landscape at a college requires evaluating every business process and desired outcome.

The biggest challenges facing higher education today, in David’s opinion, are increasing accessibility and bridging the technological divide. Students need access to financial resources, mental and physical health support, and basic needs such as food and shelter. They also need the technological tools and support to be successful.

Looking to the future, David advises that tech and IT leaders in higher education remember that it is more than moving from paper to software. Solutions should be implemented with an eye on business impacts and outcomes that advance the institution’s mission.

Learn more about David Hinson on LinkedIn or Twitter @DavidJHinson.

Visit Drury.edu for more about Drury University.

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