The Authority File

Understanding the Undergraduate Workflow: Bringing It All Together


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In the final episode of this series, our guests dig into how faculty and student perspectives allow librarians to remain flexible and adjust services to better suit undergraduate needs. Ian Snowley, Dean of Student Learning Development & University Librarian at the University of Lincoln, Jamie Wood, professor of History and Education at the University of Lincoln, and Samantha Sharman, a student at the University of Lincoln, chat about lowering barriers to entry for student engagement—reducing the number of content platforms, fixing broken resource links—and teaching faculty’s general awareness of these issues. In addition, Ian discusses how the librarian’s involvement in student and faculty workflows differs from traditional services, and Matt Hayes, Managing Director at Technology from SAGE, considers how technology fits in, highlighting the obstacles today’s students face in finding materials and how digital tools can aid in narrowing their search.

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