Most business owners have never read the "Duties in the Event of a Claim" section of their CGL policy. That's a problem—because failure to comply can put coverage at risk, even for claims that would otherwise be covered.

In this episode, Iron Valley Insurance Group breaks down the four core duties every insured must perform, reveals how policy language varies across carriers (we reviewed 7—only 2 had enhanced protections), and provides practical guidance for building a compliant incident reporting protocol.