As the festive season approaches, spending increases as consumers are rushing to buy gifts. Some consumers may also consider taking out loans over the festive season to keep up with the extra expenses.

In this week's episode, we look at what your consumer rights are in respect of goods and services, as well as when taking out a loan. We also discuss your rights relating to the return of goods, getting a refund, cancellation of holiday bookings, and what to look out for when applying for a loan.