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Unfiltered Stories | Disrupting IT Services: AI, Challenger Brands, and the Future of Work


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The IT services industry is at a crossroads. As traditional labor arbitrage models face disruption, challenger brands like SLK are leading the charge with AI-driven innovation and technology-led operating models. In this episode of HFS Unfiltered, Saurabh Gupta sits down with Ajay Kumar, CEO of SLK, to discuss:

  • The slowdown in IT services and the rise of challenger brands.
  • How enterprises are shifting focus from legacy giants to niche, outcome-driven providers.
  • The transformation from people-led to AI-powered operating models.
  • Why IT service companies must rethink talent strategies in an AI-driven world.
  • The bold moves required to navigate this industry shake-up.


Ajay shares his unique perspective on why businesses need to be bold in embracing this change and how SLK is challenging the status quo to redefine IT services. Tune in for an insightful and unfiltered discussion on the industry's future.

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