In this episode of HFS Unfiltered, Saurabh Gupta, President at HFS Research, sat with Hiral Chandrana, CEO and Board member of Veltris, to explore how verticalized AI is transforming digital product engineering, reshaping pricing and delivery models, and redefining what true customer-centricity looks like in an AI-native world.

Hiral shares real-world insights on AI readiness, micro-industry innovation, leadership transformation, and why the next generation’s mindset will shape the next few decades of technological progress.

The key discussion points include:

• Understanding Verticalized AI
• Shifting from Traditional Models to Agile Practices
• The Role of Leadership in a Changing Landscape
• Delivering Value through Domain Expertise and Product Mindset

Read the recently published HFS Challengers Code Report titled “Vertical AI is a real win as Veltris lifts growth for micro-industries” on the HFS website here: https://www.hfsresearch.com/research/veltris-lifts-growth-micro-industries/