HFS PODCASTS

Unfiltered Stories | PepsiCo's Tanu Mukherjee on the role of GCCs as growth engines

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In this episode of HFS Unfiltered, Saurabh Gupta, President, Research and Advisory Services at HFS Research, sits down with Tanu Mukherjee, Senior Director - Global Transformation & Process Excellence at PepsiCo India Capability Center. They dive into the evolving role of Global Capability Centers (GCCs), their importance in driving innovation, and how they transform industries through technology and AI. Tanu shares her experiences in leading PepsiCo’s GCCs and discusses how AI, automation, and talent development are key to PepsiCo’s operational success.

Watch to learn more about the future of GCCs, AI’s role in business transformation, and how companies like PepsiCo leverage technology to stay ahead.

Key takeaways include:

  • PepsiCo’s GCC Journey: Tanu shares her experience setting up and leading PepsiCo's Global Capability Centers, focusing on continuous improvement, cloud architecture, and hyper-automation.
  • Evolution of GCCs: The discussion highlights the shift in the role of GCCs from labor arbitrage to becoming innovation engines driving growth, scalability, and standardization.
  • AI and Automation: Tanu emphasizes the importance of AI, IoT, machine learning, and emerging technologies like blockchain and digital twins in transforming operations at PepsiCo.
  • Innovation Challenges: PepsiCo’s India Capability Center’s involvement in the Chairman’s Annual Innovation Challenge has recognized several innovative ideas, showcasing the potential of Gen X and Gen Y talent.
  • Empowering Women in STEM: Tanu calls for increased representation of women in STEM and leadership roles, highlighting the importance of mentorship and corporate support in fostering talent and driving India’s growth.
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